Business Processes

Gateway to three attractive markets: Scandinavia, Northern Europe and the EU

• Preferred location for regional headquarters
• Strong language and computer skills
• Competitive operating costs

Attracting regional headquarters
The majority of multinationals with a Nordic and Baltic presence have chosen Sweden for their regional headquarters. Sweden offers experienced managers, the best availability of Nordic and Baltic native speakers and a supportive business environment. Sweden is also the preferred choice for shared service functions. Centralized activities include finance and accounting, IT support, human resources and customer service.

24-hour distribution to all major destinations
Sweden is often chosen as the base for centralized logistics, offering advanced distribution and communication infrastructure. It is the only country to offer 24-hour distribution to all major destinations in the region.

Improved customer satisfaction from Swedish contact centers
Swedish customer support and sales centers perform work across Northern Europe for companies like American Express, DHL, Sykes, Teleperformance and Transcom. A workforce with strong language and computer skills, competitive operating costs and world-class telecommunications makes Sweden a choice location for tasks that require high levels of quality and service.